Terms of service
Terms of Service
1. Overview
Welcome to Clear Glow. These Terms of Service govern your access to and use of our website and the products and services we offer. Our store is powered by Shopify.
By accessing our website or placing an order, you agree to these terms and our Privacy Policy.
2. Products
We make reasonable efforts to display our products and descriptions accurately. Product appearance may vary slightly depending on your screen and device. Please read product descriptions and usage instructions before purchasing.
3. Orders
Orders are subject to acceptance and availability. Please check your order details carefully before placing an order. If we need to cancel or change an order, we will attempt to contact you using the information provided.
4. Prices and Taxes
All prices displayed on our store are intended to be inclusive of applicable taxes where stated. Shipping charges, if applicable, will be displayed at checkout. Prices and promotions may change without prior notice, but changes will not alter an order already confirmed except where permitted by law.
5. Shipping and Delivery
Delivery estimates are provided for guidance and may vary by location and courier service. We will share tracking details when available. We will make reasonable efforts to communicate significant delivery issues.
6. Returns and Replacements
We do not offer returns or refunds for change of mind. If a product arrives damaged, defective, or incorrect, contact us with your order details and supporting photos or videos so we can review the issue and arrange a replacement where applicable.
Nothing in this policy limits any rights you may have under applicable Indian law.
7. Product Use
Please follow the product label and usage instructions. Individual skincare results may vary. Stop using a product if irritation occurs and seek appropriate professional advice if needed.
8. Intellectual Property
Content on this website, including text, graphics, logos, images, and design elements, belongs to Clear Glow or its respective rights holders and may not be copied or reused without permission, except as permitted by law.
9. Third-Party Services and Links
Our website may contain links or features provided by third parties. We are not responsible for third-party websites or services. Their own terms and privacy policies may apply.
10. Privacy
Personal information submitted through our store is handled in accordance with our Privacy Policy. Shopify provides the platform used to operate our store and may process information to support its services.
11. Acceptable Use
You agree not to use our website for unlawful purposes, interfere with its operation, violate others’ rights, or submit false or misleading information.
12. Errors and Changes
We may correct errors in product descriptions, prices, promotions, or availability and update website content when necessary. Any action affecting an existing order will be handled in accordance with applicable law.
13. Disclaimer and Liability
To the extent permitted by applicable law, our website and services are provided on an “as available” basis. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded under applicable law.
14. Changes to These Terms
We may update these Terms of Service from time to time. The latest version will be published on this page, along with its effective date where appropriate.
15. Governing Law
These terms are governed by the applicable laws of India. Any disputes will be handled by the competent courts or authorities in accordance with applicable law.
16. Contact Information
For questions about these terms, orders, shipping, or replacements, contact:
Store: Clear Glow
Email: clearglow.business@gmail.com
Please use this email only if it is your active business contact address.